To ensure maximum effectiveness, Upstream BPO will work closely with you to identify your Unique Selling Points (USP) and then tailor each individual campaign so that we can maximise the potential of each sales call.

Upstream BPO offers both business-to-business (B2B) and business-to-consumer (B2C) telemarketing services. Our expertise and experience, coupled with our commitment to customer service and continuous monitoring and quality control of our agents, has helped our blue-chip clients, SMEs and start-ups to achieve outstanding lead generation results in a relatively short period of time.

As with every service Upstream BPO provides, the needs and requirements of our clients is our number one priority. As such, we are fully flexible and respond quickly to strategic changes both prior and during your campaign and we will keep a frank and open dialogue with you throughout our relationship.