Inbound Call Centre Services
Efficient and reliable customer services are – or should be – a priority for all forward-thinking businesses.
Upstream are experts in handling customer services and we are perfectly placed to offer your business a complete outsourced customer services department, allowing you to concentrate on your core business activity. Services can be delivered through our Bureau or Dedicated teams.
Alternatively, we can compliment and enhance your existing call handling and customer services capacity or tailor our individual services – overflow or after hours service, brochure response lines or credit card order lines or product recall services – dependent on your requirements.