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Contact Center Services
Let us identify real sales opportunities for you with our proven techniques.
Qualified appointment setting service in Malaysia
With comprehensive scripting techniques developed through years of case experience, Upstream BPO can get you qualified appointments with executives who need your product or services Upstream BPO provide best appointment setting service in Malaysia and APEC region.
What makes us the best?
With comprehensive scripting techniques developed through years of case experience, Upstream BPO can get you qualified appointments with executives who need your product or services. Contact us for hands-on client relationship management and customized lead generation programs to help you exceed your marketing objectives.
A Creative Company Where Customers Matter Most
For qualified B2B appointment setting services, our Cyberjaya based call center provides your business access to the strongest sales talent pool in the Region.
Increase Your Productivity and Profitability
Put simply, a robust and coherent appointment setting strategy allows your sales team to spend more time in front of potential clients closing deals and less time in the office on paperwork. Productivity increases and profitability increases.
Using profiled and targeted data lists of specific companies or market sectors that have a real need for your products or services, Upstream BPO experienced outbound teams will call your potential customers to make qualified appointments for your sales teams. In addition, we ensure that all contact and background details have been captured and that the appointment has been confirmed with the decision-maker by email or letter.
The Upstream BPO Service
Upstream BPO’s comprehensive appointment setting service includes –
Arranging face-to-face and telephone appointments
Identifying the most appropriate decision maker to speak to and capturing their contact details. e.g., if you sell office supplies, you won’t need to speak to the CEO
Presenting your service or products in a benefit-led way to the decision-maker with the objective of securing a qualified appointment
Logging the details of calls made together with any additional useful information. This will be recorded and sent across to you in an agreed report format daily or at pre-agreed periods
The information we gather becomes detailed and relevant market intelligence which is your property and can be used in any future marketing activity