ROBUST, RELIABLE AND SCALABLE CUSTOMER SERVICE SOLUTION
Contact Center Services
Let us identify real sales opportunities for you with our proven techniques.
Award wining Call Center in Malaysia
Upstream BPO Sdn. Bhd. is a rapidly growing Business Process Outsourcing company specialize in inbound and outbound call center in Malaysia with the ability to cater for diverse verticals with intelligent business operations. We specialize in Contact Center services, Sales & Marketing, Tele-Marketing and Appointment setting services. Upstream BPO was awarded “TOP leader B2B company in Asia” award in 2020.
Bespoke Telemarketing Solutions
A targeted, results-driven telemarketing campaign – incorporating telesales, market research, lead generation and database cleansing – is a swift and cost-effective way to get your corporate voice heard by key decision makers with one fundamental goal in mind – to drive up sales of your products and services.
Comprehensive Appointment Setting Services
Every business sets sales objectives and new business targets. The only way to meet them is to have a consistent supply of high-quality leads for your sales teams to follow up and close. Using profiled and targeted data lists of specific companies or market sectors that have a real need for your products or services, Upstream BPO a Call center in Malaysia is experienced outbound teams will call your potential customers to make qualified appointments for your sales teams.
Reactivating Existing / Dormant Clients
It’s much cheaper doing business with existing clients than finding new ones, nurturing relationships and trying to close new deals. Every business will lose customers over time due to external factors such as financial circumstances or a change in location or requirements, but for those who simply forgot about you or had a negative experience, all is not lost.
BUILD THE FUTURE
OF OUTSOURCING WITH
CALL CENTER IN MALAYSIA
As an employer, Upstream BPO applies a policy of equal opportunities. We build our teams based on the assessment of candidates’ competences and their professional achievements.
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